A significant number of general practitioners (GPs) have expressed their unwavering commitment to supporting patients with mental health issues, as evidenced by a recent survey conducted by BBC News. Of the 752 GPs who responded, an impressive 540 indicated they had never denied a request for a fit note—often referred to as a sick note—related to mental health. This high level of compliance, however, comes amidst growing concerns about the implications of the fit note system and its impact on both patients and healthcare providers.
GPs’ Perspectives on Fit Notes
The BBC’s inquiry into the experiences of GPs regarding fit notes revealed a stark divide in opinions. While many practitioners stand firm in their support of patients seeking mental health-related time off work, a notable number have voiced frustrations over the current system. Some GPs feel that issuing fit notes should not fall within their responsibilities, arguing that the role undermines the doctor-patient relationship. One GP articulated this sentiment, stating, “It is hard to be a patient’s advocate and a judge.”
The survey highlighted that 162 GPs had refused at least one request for a fit note, while 50 chose not to disclose their experiences. The results suggest that the pressures of the fit note system can lead to uncomfortable situations, with some GPs recounting instances of patients becoming aggressive when requests were denied. This raises critical questions about the complexities healthcare providers face when navigating the delicate balance between patient care and administrative duties.
The Growing Demand for Fit Notes
The issuance of fit notes has surged markedly in recent years, with a staggering increase of nearly 850,000 notes issued compared to six years ago. Currently, fit notes are granted when individuals are unwell for over seven days, but they often do not specify the reason for absence. Notably, NHS data reveals that over 956,000 fit notes last year were attributed to mental health and behavioural disorders, significantly overshadowing other medical conditions.

As GPs predominantly issue these notes, the system’s reliance on them raises concerns about the adequacy of their training in mental health assessments. Many GPs conveyed that they do not always feel equipped to determine a patient’s fitness for work, especially in cases involving mental health. One GP candidly questioned, “Who am I to say I don’t believe that someone is struggling with their mental health?” This highlights the inherent challenges in evaluating conditions that lack visible symptoms.
Striking a Balance: Patients’ Needs vs. GPs’ Limitations
The survey responses also illustrated a division in attitudes towards patients requesting time off for mental health issues. Some GPs expressed a deep trust in their patients’ honesty, while others exhibited skepticism, suggesting that some patients may exploit the system. This dichotomy complicates the already intricate relationship between GPs and their patients, as practitioners grapple with the ethics of granting fit notes.
Several GPs shared that they often issue fit notes for shorter durations than requested, advocating for a return to work as beneficial for mental health. However, a common refrain was the recognition that refusing a fit note could lead to confrontations, with some doctors opting to comply simply to avoid conflict. Such dynamics point to a troubling shift in the doctor-patient relationship, where the fear of aggression can influence clinical decisions.
The Need for Reform
Recent findings have prompted calls for reform within the fit note system. A government-commissioned report highlighted the challenges GPs face, noting that prolonged absence from work significantly diminishes the likelihood of a patient returning. When absent for four to six weeks, a patient has a 96% chance of returning to work, whereas that figure drops to 50% after a year. The Royal College of GPs (RCGP) acknowledged that general practitioners may not always be the best-equipped professionals to provide long-term support for returning patients to work.

The government is reportedly exploring alternative models, including “stay in/return to work” initiatives designed in collaboration with businesses and occupational health specialists. One notable example is Jaguar Land Rover (JLR), which has established “centres of wellbeing” to support employees through preventative measures and access to health resources.
Why it Matters
The increasing prevalence of fit notes related to mental health underscores a pressing public health issue that demands immediate attention. As GPs navigate the complexities of mental health care, the implications of the current system extend far beyond individual practices—they affect patient outcomes, workplace productivity, and the overall efficacy of healthcare delivery. Without significant reforms, the existing model risks compromising the vital trust between doctors and patients, ultimately hindering the support that individuals with mental health challenges desperately need. As stakeholders in healthcare and policy converge to address these challenges, it is essential to cultivate an environment that prioritises compassionate care and acknowledges the intricacies of mental health.