CRTC Chair Calls for Swift Action on Streaming Regulations Amidst Industry Challenges

Liam MacKenzie, Senior Political Correspondent (Ottawa)
6 Min Read
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In a recent interview, Vicky Eatrides, chairperson of the Canadian Radio-television and Telecommunications Commission (CRTC), acknowledged the complexities involved in modernising Canada’s broadcasting regulations, particularly in relation to the contentious Online Streaming Act. While Eatrides expressed a desire to expedite the process, she emphasised the need for careful consideration of the various stakeholder perspectives that have emerged during public consultations.

The Complexity of Change

Eatrides articulated the challenges the CRTC faces in overhauling regulatory frameworks that have remained largely unchanged for decades. “We would all like to go faster,” she stated, highlighting the delicate balance between speed and thoroughness in implementing new rules. Critics have been vocal about the perceived delays, with calls for the CRTC to act more decisively in regulating the burgeoning streaming sector.

Recent developments have added urgency to the situation. The Canadian political news service CPAC announced cuts to two of its flagship programmes, attributing part of this decision to the CRTC’s sluggish progress on the Online Streaming Act. In a pointed reaction, Culture Minister Marc Miller expressed disappointment that the CRTC has not accelerated its efforts, stressing the importance of ensuring that online streaming services contribute fairly to Canadian content.

CRTC’s Regulatory Mandate

The CRTC, entrusted with regulating streaming companies since the passage of the Online Streaming Act in 2023, initially projected that it would commence the final phase of implementation by late 2024. While some regulatory changes, including new definitions of Canadian content and basic contribution requirements for streamers, have been introduced, consultations on many aspects of the legislation remain pending.

Eatrides acknowledged the volume and diversity of stakeholder submissions, which total over 1,700, each reflecting differing viewpoints. “We’ve taken an approach where we’re trying to deal with issues almost on a progressive basis,” she said, underlining the CRTC’s commitment to thorough deliberation.

Despite the challenges, the chairperson revealed that the CRTC has prioritised certain decisions, such as approving CPAC’s request for an increased wholesale fee to bolster its revenue. However, CPAC’s president and CEO, Christa Dickenson, noted that this measure is merely a temporary fix, and more sustainable solutions are urgently needed.

Political Pressures and Trade Implications

The CRTC’s work is further complicated by international scrutiny, particularly from the United States, which has identified the Online Streaming Act and the Online News Act as potential trade irritants. U.S. Trade Representative Jamieson Greer highlighted concerns regarding these regulations during a recent committee hearing in Washington, reflecting the broader geopolitical implications of Canadian broadcasting policy.

Eatrides responded firmly, asserting the CRTC’s independence. “We’re really focused on our mandate and getting the job done that was given to us by Parliament,” she maintained, reiterating that the regulator bases its decisions on the public record and the diverse range of interventions it receives.

As the CRTC navigates these pressures, the potential for legislative changes looms. When asked about the possibility of the government repealing the very laws the CRTC is working to implement, Eatrides remained focused on the task at hand. “That keeps us busy,” she remarked, emphasising the importance of fulfilling the regulator’s mandate.

Future Directions and Financial Contributions

In a significant move planned for 2024, the CRTC intends to require streaming platforms to allocate five per cent of their annual Canadian revenues towards funds designated for the production of Canadian content. This initiative, however, faces challenges, as several streamers have initiated legal actions against the decision. The Federal Court of Appeal has temporarily halted these payments, estimated to exceed $1.25 million annually per company, pending its ruling.

Despite these judicial hurdles, Eatrides reassured that the CRTC will continue its efforts to establish a comprehensive financial contribution framework. “We’re moving ahead,” she asserted, indicating that the regulator remains committed to ensuring that the Canadian broadcasting ecosystem receives necessary support, regardless of external challenges.

Should the court ultimately reject the current contribution requirements, Eatrides indicated that this would not signal the end of the CRTC’s initiatives. “We will continue that work and we’ll see how we might need to adjust,” she concluded, signalling a resilient approach to regulatory reform.

Why it Matters

The ongoing deliberations surrounding the Online Streaming Act are crucial not only for the sustainability of Canadian content but also for the broader landscape of media consumption in Canada. As the CRTC grapples with the complexities of modern broadcasting, its decisions will shape the future of the industry, influencing everything from job security in media organisations to the accessibility and diversity of content available to Canadian audiences. The balance between rapid implementation and thorough regulatory oversight will play a pivotal role in ensuring that Canada’s broadcasting system evolves in a manner that serves the public interest while fostering a competitive environment for streaming services.

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