A troubling report from the House of Commons’ public accounts committee highlights that GPs in England are unable to adequately support older patients at risk of falls, a leading cause of injury-related deaths in those over 65. NHS leaders have conceded that the current situation is unacceptable, as the strain on general practitioners continues to escalate.
Increased Pressure on General Practitioners
The committee’s findings reveal that GPs are overwhelmed, largely due to the government’s push for online patient access to services. This shift has unintentionally diverted attention away from essential care for older patients, particularly those at risk of falls.
Falls among the elderly account for a staggering £4.4 billion in annual costs to the NHS, contributing to tens of thousands of hip fractures and placing additional strain on hospital resources. Despite GPs being contractually obligated to identify and support older patients with moderate to severe frailty, actual assessments remain alarmingly low. In the 2024/25 period, only 17% of these patients were evaluated for their risk of falling.
Alarmingly Low Assessment Rates
The numbers are concerning: just 18% of the 226,000 individuals diagnosed with severe frailty received a fall risk assessment, while a mere 16% had their medications reviewed. The committee has pointed out that NHS England’s relentless focus on enhancing patient access has inadvertently compromised care for frail seniors.

“Many GPs are not currently able to deliver on these requirements,” the committee stated, underscoring the systemic issues within the NHS. Alarmingly, nearly one-third of local NHS areas are assessing fewer than 10% of over-65s for frailty risks, although there are areas achieving over 90%, indicating that effective care is possible.
Calls for a Rethink in Strategy
Prof Victoria Tzortziou Brown, president of the Royal College of GPs, emphasised that the report corroborates longstanding concerns about prioritising online access at the expense of holistic, proactive patient care. “While most GP practices strive to provide the necessary time for older patients, the increasing demands and pressures make this increasingly unfeasible,” she remarked.
In response to these challenges, NHS England is exploring the possibility of utilising other healthcare professionals, such as pharmacists, to perform medication reviews for frail older patients. This could help address the often neglected area of fall prevention, particularly in light of the risks associated with polypharmacy.
The Human Cost of Neglect
Caroline Abrahams, charity director at Age UK, highlighted the stark reality that despite nearly a decade of prioritising frailty recognition in GPs’ contracts, tangible improvements remain elusive. “Older people living with frailty are at much higher risk of deterioration following even minor health shocks. A serious fall can be devastating and may even be terminal,” she cautioned.

The situation demands urgent action, as the challenges faced by older individuals not only impact their health but also exacerbate pressures on an already stretched NHS.
Why it Matters
The findings from the public accounts committee serve as a crucial wake-up call for the NHS and policymakers. With an ageing population and increasing demands on healthcare, the failure to adequately support older patients at risk of falls not only endangers lives but also places further strain on an already burdened system. Addressing these shortcomings is not merely a healthcare issue; it involves safeguarding the dignity and well-being of some of society’s most vulnerable members.