In a striking testimony before the Commons public safety committee, Udbhav Tiwari, Signal’s vice-president of strategy and global affairs, articulated profound concerns regarding Canada’s proposed lawful access legislation, also known as Bill C-22. Tiwari warned that the bill’s provisions could force his company to fundamentally alter its privacy safeguards, potentially driving Signal out of the Canadian market. The implications of this legislative measure, which seeks to enhance government surveillance capabilities, have raised significant alarms among privacy advocates.
The Chilling Provisions of Bill C-22
Tiwari’s appearance via videolink highlighted the bill’s potential to undermine user privacy by compelling technology companies to collect and retain metadata that they currently do not store. “C-22 creates an open-ended power to compel a company to re-engineer its own service to enable government access,” he stated, warning that such measures would inherently create vulnerabilities that hackers could exploit. This sentiment echoes a long-held belief among security experts that there are no back doors that only the “good guys” can access.
The legislation would require internet service providers and telecom companies to alter their systems, thereby granting police and the Canadian Security Intelligence Service (CSIS) new powers to tackle criminal activity and threats. Tiwari explained that if Signal were forced to comply with these demands, it would jeopardise its commitment to user privacy and encryption.
Implications for User Data and Privacy
As it stands, Signal operates on a model that prioritises user privacy, storing only minimal data such as phone numbers and account creation dates, while user conversations and contact details remain on individual devices. However, Bill C-22 could mandate that service providers retain metadata for up to a year, posing the risk of creating a “gold mine” of sensitive information. Tiwari conveyed a stark warning: “A mandate to retain it would build a gold mine of intimate data when none exist today, sitting ready for any foreign adversary or criminal who breaches it.”

The potential for this data to be misused was echoed by various committee witnesses. Christiane Saad from the Canadian Bar Association cautioned that the bill could broaden state surveillance powers without the necessary checks and balances, while Alexander Surgenor from the Canadian Constitution Foundation expressed concern over the retention of data related to everyday activities of citizens.
The Political Response and Future of Bill C-22
The committee’s discussions have revealed a growing tension between the government’s objectives and the concerns of privacy advocates. Public Safety Minister Gary Anandasangaree has signalled a willingness to consider amendments to protect encryption, yet he remains steadfast on the metadata collection requirement. Tiwari’s testimony underscored that unless the government clarifies that companies are not required to collect additional data, Signal may choose to exit the Canadian market.
Conservative public safety critic Frank Caputo raised procedural concerns during the committee meeting, arguing for additional time to examine witness testimonies before proceeding with amendments. The chair of the committee, Liberal MP Jean-Yves Duclos, acknowledged delays in receiving briefing papers that are essential for informed discussion, exacerbating frustrations among committee members.
Call for Vigilance and Accountability
As the debate unfolds, various advocacy groups have voiced their apprehensions regarding the bill’s implications for civil liberties. Matt Hatfield of OpenMedia described the government’s ambition to construct a comprehensive database of Canadians’ metadata, while Khaled Alqazzaz from the Canadian Muslim Public Affairs Council warned that vulnerable communities, particularly refugees from oppressive regimes, could face heightened scrutiny and risks under the new measures.

Why it Matters
The trajectory of Bill C-22 could set a precedent for how privacy rights are balanced against national security interests in Canada. As the government seeks to enhance surveillance capabilities, there is an urgent need for clear safeguards to protect individual privacy and civil liberties. The potential withdrawal of services like Signal could not only limit Canadians’ access to secure communication but also signal a troubling shift towards increased state surveillance. As discussions advance, the voices of privacy advocates must be at the forefront, ensuring that the public interest is not sacrificed in the name of security.