In the often daunting environment of London Children’s Hospital, one volunteer stands out for her unique approach to bringing joy and comfort to young patients. Sue Van Duynhoven, wielding her ventriloquism skills, introduces children to her puppet, Dr. Petunia Ashley Ottersby, a whimsical “bellybuttonologist” who not only entertains but also alleviates the fears of her audience. This summer series, “Care Between the Lines,” shines a light on the unsung heroes of healthcare—those whose compassion and creativity fill the emotional void in a system that can often feel overwhelming.
A Unique Touch in Healthcare
On a recent Tuesday morning, the hospital’s patient lounge was alive with laughter as Dr. Ottersby and Van Duynhoven engaged a trio of sisters—Aubree Brown, 13, Isla Chabot Hopper, 6, and Coral Chabot Hopper, 4. While Coral burst with delight at the antics of the puppet, Aubree remained a bit more reserved, grappling with her own health challenges as she underwent chemotherapy for leukemia. Yet, as Van Duynhoven deftly navigated the energetic dynamic between the sisters, Aubree gradually opened up, sharing stories of her pet snake, Waffles, and her hobbies, which included piano and photography.
Van Duynhoven’s mission is clear: to remind children of their identities beyond their illnesses. “They have so many things happening to them right now, and everything’s out of the norm,” she explained, underscoring the importance of play and laughter in the healing process.
Filling Emotional Gaps in Care
The role of volunteers like Van Duynhoven is crucial in healthcare settings, especially during times when the medical staff is stretched thin. With her puppets, she offers a comforting presence, encouraging laughter and light-heartedness during a child’s hospital stay. Unlike many entertainers at the hospital, who are paid professionals, Van Duynhoven has dedicated 24 years of her life to this work, offering her talents without financial compensation. Her absence during the COVID-19 lockdowns, as well as personal battles with cancer, only intensified her resolve to make a difference.
Michelle Hart, a child-life specialist at London Children’s Hospital, has observed the profound connections that children form with Van Duynhoven’s puppets. “The puppet is somebody that they can talk to without any inhibition,” Hart noted, highlighting how these characters provide a unique outlet for emotional expression, particularly for patients facing chronic illnesses.
The Power of Connection
Van Duynhoven has built a repertoire of around 45 puppets, each with its distinct personality. From Grandpa, the wise old puppet, to Kudo the penguin and Ralphie, the skateboarder, each character has found its way into the hearts of children. One poignant story involved a girl who became attached to Horace, a horse puppet. When the young patient passed away, Horace was buried with her, a testament to the deep emotional bonds that can form through seemingly simple interactions.
Reflecting on her own upbringing in a challenging household, Van Duynhoven believes her past has equipped her with a unique understanding of the struggles children face. Her journey has nurtured a sensitivity towards both patients and their families, allowing her to connect deeply with those enduring their toughest moments.
Laughter as a Healing Tool
After entertaining the sisters, Van Duynhoven and Grandpa moved on to visit a six-year-old boy, whose mother sat anxiously at the foot of his bed. With Grandpa’s antics, laughter soon filled the room, proving that humour can be a powerful medicine. “Before long, his mum was giggling too,” she shared, illustrating the ripple effect of joy that her performances can create.
Meaghan Innes, the manager of volunteers at London Health Sciences Centre, has witnessed the emotional impact of Van Duynhoven’s work first-hand. At a recent recognition event for long-standing volunteers, Van Duynhoven’s heartfelt performance left attendees teary-eyed, showcasing the profound connection that her puppetry can forge, even among adults.
Why it Matters
The work of Sue Van Duynhoven is a powerful reminder of the vital role that compassion and creativity play in healthcare. While medical expertise is essential, the emotional support provided by volunteers like her is equally crucial in helping children navigate the challenges of illness. By infusing laughter and joy into the hospital experience, Van Duynhoven not only brightens the lives of young patients but also fosters a sense of community and resilience among families facing adversity. In a world where healing often feels mechanical, her puppets remind us of the importance of human connection and the transformative power of joy in the face of hardship.
