As WestJet flight attendants gear up for a potential strike starting August 2, their union has highlighted a significant concern: the issue of unpaid work. Around 4,400 members of CUPE Local 8125 overwhelmingly endorsed strike action, with 99.4 per cent voting in favour on July 15. This move threatens to disrupt operations for Canada’s second-largest airline during a peak travel period spanning the August long weekend, from August 1 to August 3. In response, WestJet has allowed passengers with flights between July 30 and August 4 to modify or cancel their bookings without incurring any charges.
Core Issue: Unpaid Work
The union has made it clear that the primary grievance driving the potential strike revolves around the practice of unpaid work. A spokesperson for CUPE Local 8125 stated that flight attendants are pressing for an end to what they describe as an “unfair practice.” They argue that essential duties performed prior to boarding, during delays, and after landing are not adequately compensated.
“Flight attendants are responsible for safety from the moment they report for duty, not just when the aircraft is airborne,” the spokesperson explained. Many flight attendants reportedly find themselves earning below minimum wage when accounting for unpaid hours, with some facing up to 35 unpaid hours monthly.
The Credit Hour Controversy
One significant point of contention is the “archaic flight credit system” under which flight attendants are compensated. According to the union, this model results in approximately 35 hours of unpaid work each month. WestJet maintains that this credit hour system is standard for cabin crew across North America, stating that pay is structured around the time the aircraft is in motion rather than the entirety of the duty period.
“Block hours start when the aircraft leaves the gate and conclude upon arrival,” WestJet clarified. Under this system, one credit hour equates to one hour of flight time, combining flight hours, ground duties, and delays into a single pay rate. The airline has acknowledged concerns, asserting that it is prepared to make meaningful adjustments to both the credit hour system and overall compensation in light of inflation.
Potential Impact on Passengers
The looming threat of a strike comes during a busy travel season, echoing a similar disruption experienced in August 2025, when approximately 10,000 Air Canada flight attendants participated in a three-day strike, affecting over 500,000 passengers. Robert Kokonis, president and managing director of AirTrav, expressed concern over the negative impact of strikes on travel during peak periods.
“Nobody wants a strike and these threats of job action during these peak travel periods are awful,” he remarked. The recent contract reached by Air Canada flight attendants may serve as a benchmark for the negotiations at WestJet, with both airlines represented by the same union.
Signs of Progress Amidst Tensions
Despite the potential for strike action, there are indications that negotiations may be progressing. John Gradek, a faculty lecturer in supply networks and aviation management at McGill University, noted that there appears to be some level of compromise being discussed. He pointed out that the absence of leaks from negotiation sessions could signify that talks are advancing.
“It seems that WestJet is aware of the reputational damage that Air Canada suffered during its flight attendant strike last summer,” Gradek observed. “They are likely eager to avoid a similar situation.”
Both Kokonis and Gradek agree that neither the airline nor the union wishes to resort to a strike, as it is not in anyone’s best interest, especially for the travelling public.
Why it Matters
The situation unfolding at WestJet is emblematic of broader issues affecting the airline industry, particularly regarding worker compensation and labour relations. With the potential for widespread travel disruptions looming, the outcome of these negotiations will not only impact the airline’s operations but also set a precedent for future labour disputes across the sector. As unions increasingly advocate for fair compensation and recognition of unpaid work, the resolution of these issues will be crucial for maintaining operational stability and safeguarding the rights of workers in an ever-evolving industry landscape.