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A recent report highlights alarming disparities in the care received by individuals living with rare genetic disorders in the UK, revealing that many face significant delays in diagnosis and treatment. Compiled by Genetic Alliance UK, the findings underscore a pressing need for reform within the National Health Service (NHS) to better serve the estimated 3.5 million people affected by these conditions.
Systematic Oversight in Healthcare
Despite the prevalence of rare genetic conditions, which affect approximately one in 17 individuals at some point in their lives, the report indicates that those with such disorders are often “systematically ignored” by healthcare providers. The study surveyed 290 patients and uncovered that a staggering one in four respondents waited over three years for a diagnosis, even after actively seeking medical assistance.
The lack of accessible care pathways exacerbates the issue, with only 10% of adults having a dedicated care coordinator to help manage their healthcare journey. This has led to what the report describes as an “access lottery” for treatments, as merely 5% of rare conditions have licensed therapies available.
Personal Stories Highlight Systemic Failures
One poignant example comes from Ali Reed, whose daughter Emma suffers from Williams syndrome, a genetic condition impacting roughly one in 18,000 children in the UK. The disorder, characterised by developmental delays and an increased risk of cardiovascular issues, was not identified until Emma was nine months old—a full year after concerns about her development first arose.

Reed shared her bewilderment regarding the professionals who had encountered other cases of Williams syndrome but failed to recognise it in her daughter. “Once you know what Williams syndrome is, it’s not difficult to recognise people with it because they tend to share similar facial characteristics,” she explained.
As Emma transitions to adult care, Reed is apprehensive about the level of support her daughter will receive. “Emma’s paediatrician has been excellent and she’s coordinated everything, but soon Emma will see a GP, and only about one in 30 GPs have heard of Williams syndrome,” Reed expressed, highlighting a significant gap in knowledge that could jeopardise her daughter’s health.
The Need for Comprehensive Care Pathways
Nick Meade, Chief Executive of Genetic Alliance UK, commented on the inadequacies within the NHS when it comes to managing rare genetic conditions. He asserted that while the NHS performs admirably in many areas, it often falls short for patients with rare conditions.
“The healthcare model is structured around common conditions, which leaves those with rarer disorders at a disadvantage. Our current pathways are rigid and often fail to accommodate the complexities of these conditions,” Meade noted. The lack of flexibility in healthcare services significantly hampers the ability to provide appropriate care, leaving patients feeling neglected.
In a review of 163 prevalent rare conditions, it was found that only 26% received guidance from the National Institute for Health and Care Excellence (NICE). Additionally, over half of the identified conditions lacked a specialised service, further compounding the difficulties faced by patients.
Recommendations for Change
In light of these pressing challenges, Genetic Alliance UK advocates for the establishment of a comprehensive rare condition registry across the UK, coupled with increased investment in research and treatment options for these conditions. Such initiatives could pave the way for enhanced understanding and management of rare genetic disorders, ultimately improving outcomes for the millions affected.

Why it Matters
The findings of this report draw attention to a critical issue within the UK healthcare system, where individuals with rare genetic conditions are often left without the support and resources they desperately need. Recognising the unique challenges these patients face is essential for driving meaningful change in healthcare policies. By prioritising the development of comprehensive care pathways and increasing awareness among healthcare professionals, we can ensure that all patients receive the quality care and attention they deserve, regardless of the rarity of their condition.