In a high-stakes political landscape, Education Secretary Bridget Phillipson is embarking on an ambitious mission to overhaul the Special Educational Needs and Disabilities (SEND) framework in England. Despite garnering support from many Labour MPs, the challenge lies in winning over sceptical families who have long felt let down by the existing system.
A Personal Commitment to Change
Phillipson’s engagement with the SEND issue began shortly after her appointment, as she organised a meeting with nearly 100 Labour MPs to address the pressing concerns surrounding special educational needs. The attendance showcased the personal investment many MPs have in this matter, with several members sharing their own experiences as parents navigating the complexities of the SEND framework. This gathering, held in July 2024, marked the beginning of what Phillipson identified as one of her foremost challenges in office.
The backdrop to this reform effort is a system widely perceived to be faltering, with constituents flooding MPs’ inboxes with grievances about insufficient support and resources. Phillipson’s commitment to reform is not merely political; it stems from a genuine desire to improve conditions for families struggling within the current framework.
Navigating Challenges and Criticism
Phillipson’s proposed changes have not been without controversy. Her initial foray into policy-making with the Children’s Wellbeing and Schools Bill faced considerable backlash, particularly regarding modifications to academy trusts. The criticism was not limited to opposition voices; even within her party, many MPs expressed confusion over the rationale behind certain proposals. This experience taught Phillipson the crucial lesson of transparent communication, a lesson she is now applying to the SEND reforms.

Despite the hurdles, Phillipson’s allies believe the current reform initiative represents a significant opportunity for public service transformation. However, the scars from previous political battles loom large. The recent welfare rebellion serves as a cautionary tale, reminding MPs of the potential fallout from poorly communicated policy changes.
Building Trust with Families
A central tenet of Phillipson’s reform strategy is the establishment of trust with families affected by SEND. Parents have historically faced challenges in securing the necessary provisions for their children, often requiring protracted battles with local authorities. The government’s promise of improved services and support without the need for such confrontations raises scepticism, particularly among those who have experienced disappointment in the past.
With an additional £4 billion allocated to support these changes, Phillipson must convincingly demonstrate that this funding will translate into tangible improvements. Critics remain doubtful about whether schools will adequately train teachers in SEND provisions or successfully recruit enough specialists, such as speech and language therapists. The fear of relying solely on appeals to institutions that families may not trust adds another layer of complexity to the reform efforts.
Engaging Stakeholders for Success
Phillipson has actively sought to engage various stakeholders, including left-wing MPs and special needs charities, to foster a collaborative environment for discussing the reforms. The new Schools Minister, Georgia Gould, has been instrumental in connecting with parents and advocacy groups, aiming to build a broader consensus around the proposed changes. Despite this goodwill, the path ahead is fraught with uncertainty.

The ultimate success of these reforms hinges on Phillipson’s ability to shift the narrative from one of scepticism to one of hope and confidence in a better system. As the political landscape evolves, the challenge will be to effectively communicate the benefits of the new framework while addressing the concerns of families who feel their rights may be compromised.
Why it Matters
The outcome of Phillipson’s SEND reforms is critical not only for the families directly affected but also for the broader credibility of the Labour government. If successful, these changes could redefine how special educational needs are approached in England, potentially setting a new standard for inclusivity and support. Conversely, failure to build trust and deliver on promises could further alienate families and undermine public confidence in government initiatives, leaving vulnerable children without the resources they require to thrive. The stakes are exceptionally high as Phillipson navigates this intricate political terrain.