In a significant development for healthcare access, GPs across England are now required to provide same-day appointments for patients with urgent health concerns. This change, set to take effect in April, aims to enhance the responsiveness of GP services to those in immediate need of care, as the government pledges an additional £500 million to support the initiative.
New Measures to Ensure Timely Care
The recent contractual amendment mandates that GPs must guarantee that 90% of urgent appointment requests are fulfilled on the same day. This directive comes in response to ongoing concerns about access to primary care, especially for individuals whose conditions necessitate prompt attention. The government has defined urgent cases as those where patients exhibit symptoms indicating they require treatment without delay, such as children with high fevers or elderly individuals displaying sudden confusion.
Currently, while GPs allocate a portion of their daily appointments to accommodate urgent cases, there has been no official requirement to track the effectiveness of this practice. The new regulations will enforce monitoring, providing a clearer picture of how well practices meet this critical need.
Funding Boost to Support Implementation
To facilitate these changes, the government will increase funding for GP services by approximately 3.6%, bringing the total investment to nearly £14 billion. This financial support is intended to bolster recruitment efforts for additional doctors, aiming to alleviate the strain on existing GP services.

Health Secretary Wes Streeting expressed optimism about the new measures, stating, “We are fixing the front door to the NHS. Many more patients with urgent needs will be able to get an appointment the day they contact their practice.” He emphasised a collaborative approach, indicating that the government aims to support practices struggling to meet these demands rather than impose punitive measures.
Concerns Over Realistic Expectations
Despite the government’s optimism, the British Medical Association (BMA) has raised concerns about the feasibility of these targets. Dr. Katie Bramall, chair of the BMA’s General Practitioners Committee, warned that the new requirements could set expectations that are difficult to meet, particularly given the current pressures on GP services. She highlighted that, although there has been a slight increase in the number of GPs in recent years, the patient-to-GP ratio remains significantly high, with patients facing longer wait times.
The BMA is scheduled to convene to discuss potential responses to the new contract, with some members considering whether to formally challenge its imposition. The BMA’s apprehensions are echoed by findings from the Office for National Statistics, which indicate that only 20% of surveyed patients believe GP services have improved over the past year.
A Step Towards Better Access
In a related initiative, the government recently introduced a financial incentive for GP practices, offering bonuses of up to £3,000 annually to encourage the effective use of the weight-loss drug Mounjaro. These measures are part of a broader strategy aimed at enhancing patient care within the NHS framework.

Chris McCann from Healthwatch England welcomed the new contract, stating it represents a positive shift for patients who have struggled to secure timely GP appointments. He noted that the ongoing challenges in accessing healthcare should be addressed through these new provisions, which could lead to more efficient handling of urgent cases.
Why it Matters
This policy shift marks a pivotal moment in the ongoing efforts to improve access to primary healthcare in England. By mandating same-day appointments for urgent cases, the government seeks to respond more effectively to the pressing needs of patients. However, the success of this initiative will largely depend on the ability of GP practices to adapt to these new requirements while managing existing workloads. As the healthcare landscape continues to evolve, ensuring that patients receive timely care remains a critical challenge for the NHS.