A recent investigation into primary healthcare access across Canada has unveiled significant regional disparities, with approximately 5.8 million Canadians lacking a family doctor. Conducted by Dr. Tara Kiran of Toronto, in collaboration with the Canadian Medical Association, the Our Care survey reveals that the availability of primary care varies markedly from one province or territory to another. While provinces like Ontario and Alberta boast higher access rates, individuals in regions such as New Brunswick and Newfoundland face considerable challenges in securing timely medical assistance.
The Current State of Primary Care Access
The Our Care survey, which included responses from over 16,800 adults nationwide, aimed to assess whether participants had a regular family doctor, nurse practitioner, or any primary care setting available to them. Alarmingly, New Brunswick emerged as one of the provinces with the lowest access, with only 65.9 per cent of respondents reporting a primary care clinician. If this percentage is representative of the entire population, it implies that around 240,000 individuals in New Brunswick may be without essential healthcare services.
Dr. Lise Babin, a family physician based in New Brunswick, expressed concern over the province’s stagnant investment in primary care, suggesting it has contributed to the widening healthcare gap compared to other provinces. “It’s not surprising to see that we’re lagging behind,” she stated, reflecting on the concerning statistics that have persisted over recent years.
Regional Disparities in Care Access
In stark contrast, Alberta, Ontario, and Manitoba reported significantly higher access rates, with 87.4 per cent, 88.5 per cent, and 88.8 per cent of residents, respectively, having a clinician. The report highlights that several factors could explain these discrepancies, including better funding for team-based care models in Alberta and Ontario, which may attract more healthcare professionals to these provinces.

Moreover, the survey examined the ability of individuals to receive urgent care, revealing that only 37 per cent of Canadians felt they could access care for urgent issues on the same or following day. Here again, Ontario performed better than the national average, with 44.6 per cent of respondents able to secure timely assistance, while regions like Nova Scotia and Newfoundland reported lower figures.
Kiran pointed out that the structural design of healthcare systems often hampers timely access. “It’s not that the doctor doesn’t want to do a good job and see the patient; it’s just that we haven’t designed our systems to make that easy,” she explained.
After-Hours Care and Patient Satisfaction
The issue of after-hours care was also addressed in the report, which found that only 31 per cent of Canadians could access help from their primary care clinics outside regular hours. This highlights a significant gap in the healthcare system, particularly for those needing urgent care after traditional office hours.
Dr. Eddy Lang, an emergency room physician in Calgary, remarked on the circumstances that lead patients to visit emergency departments, noting, “If they’re coming to see us, they genuinely feel they have an urgent problem that requires attention.”
Despite having access to primary care, only 67 per cent of respondents reported that their doctor or nurse practitioner actively supported their overall well-being. This statistic underscores a broader issue; merely having a clinician does not equate to satisfactory care. In fact, only 27.8 per cent of Canadians expressed satisfaction with their primary care experience, indicating a pressing need for systemic improvements.
A Call for Investment and Optimism
The findings suggest that while Canada’s healthcare system has long struggled with accessibility and satisfaction, there is hope for improvement through increased investment in primary care. Dr. Babin remains optimistic, stating, “We just have to go with it [investments] and then just try to do as much as we can with the investments we have now.”

Kiran echoed this sentiment, emphasising that access to a family doctor is just one aspect of a comprehensive healthcare experience. “People are looking not just for a family doctor, but for timely access, the ability to manage their records, and to feel empowered in their healthcare journey,” she noted.
Why it Matters
The disparities revealed in the Our Care survey are indicative of a fragmented healthcare landscape in Canada, where access to primary care is determined by geography rather than need. This situation not only impacts individual health outcomes but also exacerbates existing inequalities within the healthcare system. As Canada strives to provide equitable healthcare for all, addressing these disparities through targeted investments and structural improvements will be crucial in ensuring that every Canadian can receive the quality care they deserve.