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A recent report from the Canadian Medical Association has unveiled significant disparities in access to primary healthcare among Canadians, with approximately 5.8 million adults lacking a family doctor. The findings, derived from the CMA’s Our Care survey, illustrate that access varies widely, with provinces like New Brunswick and Quebec falling behind their counterparts such as Ontario and British Columbia. This situation prompts a pressing need for policy reforms aimed at improving healthcare access for all Canadians.
The Findings of the CMA Survey
The CMA’s survey, which collected data from 16,876 Canadian adults, sought to understand whether individuals had a regular family doctor, nurse practitioner, or any primary care setting. The results revealed that New Brunswick ranked among the lowest, with only 65.9 per cent of respondents reporting having a primary care clinician. If this percentage reflects the entire population, it suggests that approximately 240,000 residents are without a family doctor.
Dr. Lise Babin, a family physician in New Brunswick, commented on the findings, stating, “It’s not surprising to see that we’re lagging behind other provinces with regards to access to family physicians.” She pointed to the lack of investment in primary care in New Brunswick as a key factor contributing to this gap, a sentiment echoed by many in the healthcare community.
In stark contrast, Alberta, Ontario, and Manitoba displayed higher access rates, with 87.4 per cent, 88.5 per cent, and 88.8 per cent of respondents indicating they had a clinician, respectively. Dr. Tara Kiran, who contributed to the CMA’s survey, suggested that investments in team-based care and competitive compensation for healthcare professionals in these provinces may explain their greater success.
Consequences of Limited Access to Care
The implications of not having a family doctor extend beyond inconvenience; they can severely impact health outcomes. A recent Ontario study revealed that individuals with chronic health conditions who lacked a family doctor for two years or more faced a twelvefold increase in mortality risk. Dr. Babin’s observations underscore the urgent need for systemic improvements to address these health disparities.

The CMA report also assessed whether those with a clinician could access care for urgent issues within the same or following day. Nationally, only 37 per cent confirmed they could, with Ontario slightly exceeding this at 44.6 per cent. In contrast, provinces like Nova Scotia and Newfoundland reported even lower figures. Dr. Kiran highlighted that the barriers to timely care often stem from inadequately designed healthcare systems, rather than a lack of commitment from healthcare providers.
After-Hours Care and Patient Satisfaction
An examination of after-hours care revealed that only 31 per cent of Canadians reported being able to receive urgent assistance outside regular hours from their primary care clinics. British Columbia, Alberta, and several Atlantic provinces were significantly below the national average in this regard.
Dr. Eddy Lang, an emergency room physician in Calgary, noted that patients often resort to emergency departments out of genuine concern for urgent issues, emphasising the need for better access to care during off-hours.
Despite the concerning statistics, the report did indicate that among those with access to primary care, approximately 67 per cent felt supported by their clinician in terms of general well-being. However, overall satisfaction with the primary care system remains low, with only 27.8 per cent of Canadians expressing contentment with how services are delivered.
Dr. Babin optimistically stated, “We just have to go with it (investments) and then just try to do as much as we can with the investments we have now.” This highlights a crucial point: while current satisfaction levels are low, there is hope for improvement through targeted investments.
A Call for Comprehensive Reform
Dr. Kiran further noted that satisfaction with primary care is not solely determined by having a clinician but also depends on access to timely appointments, the ability to access medical records, respectful treatment, and empowerment through health information.

This comprehensive view of primary care needs indicates that solutions must encompass more than just increasing the number of family doctors. The focus should shift towards enhancing the entire healthcare experience for patients.
Why it Matters
The disparities in access to primary care reveal deep-seated issues within Canada’s healthcare system, underscoring the urgent need for reforms. Millions of Canadians are currently navigating a fragmented system that leaves many vulnerable, particularly those with chronic health conditions. Addressing these disparities is not just a matter of healthcare policy but a moral imperative to ensure that every Canadian can access the care they need when they need it. The path forward requires collaborative efforts from governments, healthcare providers, and communities to build an equitable health system where access to care is a right, not a privilege.