Navigator Ltd., a prominent consultancy renowned for its crisis management and executive communication services, has announced a significant leadership transition as it embarks on a new phase of succession planning. Laas Turnbull is set to take the helm as chief executive officer, succeeding Jaime Watt, the firm’s founder, who will maintain his role as chair of the board of directors.
Laas Turnbull Steps Up
Turnbull, who has been serving as the chief commercial officer since joining Navigator in 2024, brings a wealth of experience from his extensive career in media, having previously worked with notable organisations such as ZoomerMedia, TorStar, and Report on Business Magazine. His promotion signals a strategic move by Navigator to position itself for future challenges while ensuring continuity in leadership.
Jaime Watt, who established Navigator 25 years ago, will transition to chair a newly formed board of directors. His involvement in the firm has been pivotal, particularly in navigating the complexities of corporate crises. Despite ongoing discussions regarding his potential retirement, especially in light of his health challenges—including a kidney transplant—Watt has made it clear that he remains committed to the firm’s vision and operations.
Watt’s Continued Influence
In a recent statement, Watt emphasised his ongoing role, stating, “I am not going anywhere. As chair and founder, I will chair a new board of directors and remain actively involved in setting the strategy of the business, building our brand, and, most important of all – supporting our clients.” This assurance aims to quell any concerns regarding the firm’s stability during this leadership transition.
When asked about the implications of the restructuring for Navigator’s ownership and management, Watt clarified in an email to The Globe and Mail that while he would step back from daily management responsibilities, he would remain focused on client service, talent acquisition, and fostering a culture of innovation within the firm. He confirmed that the firm’s equity ownership structure would remain unchanged.
A Renowned Consultancy with a Controversial Edge
Navigator has established a formidable reputation on Bay Street, known for its deep connections to corporate boardrooms. The consultancy is frequently engaged to devise communication strategies during crises, making it a popular choice among executives. However, this expertise has also led to a somewhat controversial standing within the industry, as the firm navigates the fine line between effective communication and corporate reputation management.
The leadership change comes at a time when the need for adept crisis management is paramount. With businesses increasingly facing public scrutiny and rapid shifts in the market landscape, Navigator’s role is more critical than ever.
Why it Matters
The transition of leadership at Navigator Ltd. signifies not only the evolution of a key player in crisis management but also highlights the importance of strategic succession planning in maintaining stability within consultancy firms. With Turnbull at the forefront and Watt continuing to guide the strategic direction, Navigator is poised to adapt to future challenges while leveraging its established expertise. This change reflects broader trends within the corporate sector, where effective communication remains essential to navigating both opportunities and crises.
