PepsiCo Responds to Consumer Backlash with Major Price Cuts on Popular Snack Brands

Catherine Bell, Features Editor
4 Min Read
⏱️ 3 min read

In a strategic move aimed at regaining customer loyalty, PepsiCo has announced significant price reductions on its beloved snack products, including Lay’s, Doritos, Cheetos, and Tostitos. This decision comes in the wake of widespread consumer dissatisfaction stemming from a series of price hikes that have alienated many snack aficionados.

Price Increases Lead to Consumer Shift

PepsiCo has historically relied on rising prices to offset increasing costs associated with packaging, ingredients, and transportation. However, this approach has begun to backfire. In the fourth quarter of last year, the company raised its prices by 4.5% globally, with North American beverages seeing a 7% increase while snack prices rose by 1%. Although these increases bolstered revenue to $29.3 billion—exceeding Wall Street expectations of $28.9 billion—they also led to a drop in demand.

Recent data reveals that snack volumes, particularly for Doritos and Cheetos, fell by 1% in the last quarter, while North American beverage volumes decreased by 4%. This decline has prompted many shoppers to explore more affordable alternatives or reduce their overall snack consumption.

Activist Investor Pushes for Change

In December, PepsiCo indicated a shift in strategy, announcing plans to reduce prices and prune nearly 20% of its product range. This change is part of a broader agreement with Elliott Investment Management, which acquired a $4 billion stake in the company last September. Elliott has been advocating for a reassessment of PepsiCo’s operations, citing concerns over stagnant growth and declining profits in its North American food and beverage sector.

The new approach not only includes price cuts but also a commitment to launch products with simpler, more functional ingredients. Upcoming offerings will feature Gatorade Lower Sugar and Simply NKD versions of Cheetos and Doritos, which are free from artificial flavours and colours. Additionally, PepsiCo’s recent launch of Pepsi Prebiotic sold out within 30 hours of its Black Friday debut, indicating a strong appetite for innovative products.

Strong Financial Performance Amid Challenges

Despite the challenges posed by reduced volumes, PepsiCo’s financial performance remains robust. The company reported an adjusted earnings per share of $2.26 for the fourth quarter, surpassing analysts’ expectations. Its net income increased to $2.54 billion, or $1.85 per share, compared to $1.52 billion, or $1.11 per share, during the same quarter the previous year. However, shares experienced a slight dip prior to the market opening on Tuesday, reflecting market caution amid these changes.

Why it Matters

PepsiCo’s decision to slash prices on its popular snacks is a significant reflection of the current economic climate and consumer sentiment. As rising costs continue to squeeze household budgets, companies must adapt to retain their customer base. This move not only aims to restore consumer trust but also highlights the importance of balancing profitability with customer satisfaction. How PepsiCo navigates these changes could set a precedent for other brands facing similar challenges in a fiercely competitive market.

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Catherine Bell is a versatile features editor with expertise in long-form journalism and investigative storytelling. She previously spent eight years at The Sunday Times Magazine, where she commissioned and edited award-winning pieces on social issues and human interest stories. Her own writing has earned recognition from the British Journalism Awards.
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