In an unusual twist in the ongoing debate over animal testing, a staff member at the US Department of Health and Human Services (HHS) altered the agency’s voicemail to echo a pizza shop’s greeting. This act of defiance was a response to a barrage of calls from animal rights activists rallying against taxpayer-funded animal experiments. The incident highlights the growing friction between governmental agencies and advocacy groups, underscoring the stakes involved in the contentious issue of animal research.
The Domino’s Message
The voicemail change came to light following a campaign orchestrated by the White Coat Waste Project (WCWP), a group advocating against animal testing funded by public dollars. They called upon supporters to contact HHS Secretary Robert F. Kennedy Jr., demanding an end to cat testing at a lab associated with the National Institutes of Health at the University of Missouri. The group’s online post explicitly pointed out Kennedy, urging constituents to voice their opposition.
In a cheeky twist, callers were greeted with the message, “Thank you for calling Domino’s Pizza,” rather than the expected response from a federal agency. This mockery of the activists’ efforts drew sharp criticism from WCWP, which claimed that the voicemail prank trivialised the serious issue at hand. “Trump’s HHS just laughed in the faces of MAHA supporters who want to shut down Fauci’s beagle and kitten torture experiments,” the group proclaimed, highlighting the perceived insensitivity of the agency.
Agency’s Response
Andrew Nixon, a spokesperson for HHS, swiftly distanced the agency from the incident, labelling it an “unauthorized action by a rogue employee.” He assured the public that the voicemail had since been reverted to its standard message. The agency has not disclosed the fate of the staff member involved, leaving questions about accountability in the wake of this public relations debacle.

Justin Goodman, senior vice president of WCWP, expressed his outrage during a Senate Committee hearing, stating, “Torturing puppies with our tax dollars isn’t funny, but people at HHS apparently think it is.” His remarks emphasised the gravity of the situation, as activists continue to push for a halt to animal testing funded by taxpayers.
Political Ramifications
In a further twist, the incident caught the attention of Senator Joni Ernst, a Republican. During a social media broadcast by WCWP, she expressed her disapproval of the prank, stating, “Actually, it makes my stomach turn.” Her comments reflect a growing bipartisan concern regarding animal welfare, even amidst the politically charged atmosphere surrounding HHS.
Kennedy’s leadership has seen a shift towards addressing animal welfare in research. Just last December, he announced that the Trump administration was committed to ending primate testing. A spokesperson for HHS reiterated this commitment, stating, “There is a shift to prioritise animal welfare,” and emphasising the agency’s efforts to reduce unnecessary animal testing requirements.
Yet, despite the intentions for reform, researchers argue that alternatives to animal testing remain limited. Deborah Fuller, director of the NIH-funded Washington National Primate Research Center, defended the necessity of primate research, insisting that it underpins many medical advancements. “Shutting down a non-human primate research program, you’re actually shooting yourself in the foot,” she asserted, illustrating the complex landscape of biomedical research.
Why it Matters
This incident is more than just a prank; it is a reflection of the deep divisions and high stakes surrounding the issue of animal testing in the United States. As activism intensifies and governmental responses become more complex, the conversation about animal welfare and scientific necessity continues to evolve. The fallout from this voicemail change serves as a stark reminder of the passionate commitments on both sides and the challenges that lie ahead in reconciling ethical considerations with scientific progress.
