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In a landmark development for gig economy workers, Uber drivers in Victoria, British Columbia, have secured a historic collective agreement, becoming the first of their kind in North America to achieve such a milestone. This significant victory, ratified on April 28, 2023, comes nine months after the drivers voted to unionise, marking a transformative moment in the ongoing struggle for fair wages and protections for gig workers.
A Groundbreaking Agreement
After extensive negotiations, the United Food and Commercial Workers (UFCW) successfully represented over 1,000 Uber drivers across Greater Victoria, culminating in a four-year contract that introduces a variety of financial incentives. Drivers will now benefit from a signing bonus of $250 after completing just 50 rides, along with quarterly bonuses of $600 after reaching 750 rides. Furthermore, the agreement ensures an annual increase of 5% in fees related to passenger cancellations and a provision of $500 annually for sick days and benefits.
“This is a really big deal,” stated Vanmala Subramaniam, a reporter focused on the future of work, highlighting the significance of this unionisation effort. “The establishment of a union gives these drivers a formal structure to advocate for their rights and sets them apart from the many gig workers who lack such representation.”
Navigating the Gig Economy Landscape
The drivers’ success is largely attributed to British Columbia’s progressive legislation regarding gig workers. Under the 2024 Employment Standards Act, these workers are classified as semi-employees, granting them essential labour protections and a higher minimum wage than their counterparts in other regions. This legal framework has played a crucial role in empowering drivers during negotiations with large corporations like Uber.
However, the minimum wage stipulations come with a substantial caveat. Drivers are only compensated for what Uber refers to as “engaged time,” which begins when a ride is accepted and concludes once the passenger exits the vehicle. Time spent waiting for rides or travelling to busier areas remains unpaid, leaving drivers to navigate the complexities of their earnings without a transparent system.
In Toronto, similar provincial regulations apply, yet drivers report spending up to half their working hours without passengers. This lack of clarity raises critical questions about wage compliance and the financial realities faced by these workers.
The Challenge of Algorithmic Pay
Traditionally, Uber drivers received a straightforward breakdown of their earnings, akin to a taxi fare system based on time and distance. However, in late 2024, Uber shifted to an opaque algorithmic pay structure that obscures the calculation of earnings. Drivers now see their take-home pay upfront but lack insight into how that figure is determined.
While Uber argues that this dynamic pricing model helps balance supply and demand, many drivers contend that their overall earnings have diminished significantly. A recent study from the University of Oxford corroborated these claims, revealing that British drivers earned considerably less under the new system while Uber increased its share of the fare, sometimes retaining as much as 50%.
During the negotiations for Victoria’s drivers, the union attempted to address these concerning pay structures, but UFCW leader Pablo Godoy acknowledged that progress was limited. “Uber’s business model relies on maximising profits by minimising driver earnings, leaving drivers to depend on customer tips to make up the difference,” Subramaniam explained.
The Broader Implications
The triumph of Uber drivers in Victoria sends a powerful message to gig workers across the continent. As more individuals in precarious employment situations seek to unionise and advocate for their rights, this agreement may serve as a blueprint for future efforts.

The significance of this contract extends beyond the immediate financial benefits for drivers; it represents a pivotal shift in the narrative surrounding gig work. By establishing a formalised framework for negotiations and protections, these drivers are not only improving their own working conditions but also challenging the status quo of the gig economy.
Why it Matters
The successful unionisation of Uber drivers in Victoria is a crucial step towards achieving equitable treatment for gig workers, who have long been caught in a cycle of exploitation and uncertainty. As the labour landscape continues to evolve, this agreement could inspire similar movements across the globe, highlighting the pressing need for comprehensive reforms in the gig economy. The implications of this victory may resonate far beyond British Columbia, igniting a broader conversation about workers’ rights in an increasingly digital world.