In an exclusive interview with The Update Desk, a seasoned plumber and gas engineer has provided valuable insights into the common issues faced with new build properties and heat pump installations, as well as practical tips to help homeowners keep their boilers in top condition and minimise call-out costs.
Mark Johnson, who has over 20 years of experience in the industry, shed light on the challenges he has encountered when working on new build properties and heat pump systems. “One of the main problems we see with new builds is the lack of adequate insulation and ventilation,” he explained. “This can lead to issues with the heating system, particularly when it comes to heat pumps, which rely on efficient heat transfer to function effectively.”
According to Johnson, poor insulation and ventilation can result in heat pumps struggling to maintain the desired temperature, leading to increased energy consumption and higher utility bills for homeowners. “Heat pumps are a great eco-friendly option, but they need to be installed in a property that is well-insulated and properly ventilated,” he stressed. “Otherwise, you’re just not going to get the same level of efficiency and cost savings that you’d expect.”
In addition to the challenges with new build properties, Johnson also discussed the importance of regular boiler maintenance to prevent costly call-outs. “One of the best tips I can give is to make sure your boiler is serviced annually,” he said. “A well-maintained boiler will run more efficiently, use less energy, and be less likely to break down unexpectedly, saving you money in the long run.”
Johnson emphasised the value of having a qualified professional perform the annual service, as they can identify and address any potential issues before they become major problems. “It’s not just about changing the filter or checking the pressure,” he explained. “A proper service involves a thorough inspection of the entire system, including the heat exchanger, burner, and safety controls. This can help extend the life of your boiler and prevent costly breakdowns.”
For homeowners looking to save on call-out costs, Johnson recommended familiarising themselves with some basic boiler maintenance tasks, such as bleeding radiators, resetting the pressure, and checking for any leaks or unusual noises. “These are simple things that a homeowner can do themselves, and it can really help to reduce the number of times you need to call out a professional,” he said.
By addressing the challenges with new build properties, promoting regular boiler maintenance, and empowering homeowners with basic troubleshooting skills, Johnson aims to help the public better understand the intricacies of their heating systems and take proactive steps to save money and energy.