Darren Entwistle, the long-serving chief executive of Telus Corp., has announced his retirement, set for June 30, 2026. His successor will be Victor Dodig, a current board member and former CEO of the Canadian Imperial Bank of Commerce. This change marks a significant shift for Telus, which has evolved from a regional telecommunications provider into a global digital powerhouse under Entwistle’s stewardship.
A Remarkable Journey
Since joining Telus in 2000, Entwistle has been instrumental in expanding the company’s reach and capabilities. Over his impressive tenure, he has led the transformation of Telus from a local player into a formidable entity with a market valuation that has surged to $57 billion—more than five times its original enterprise value over the past quarter-century.
Entwistle’s leadership has not only consolidated Telus’s position within the telecommunications sector but also diversified its operations across international markets, enhancing its service portfolio and customer base. His commitment to innovation and customer service has left an indelible mark on the company.
A Fond Farewell
In a heartfelt statement, Entwistle expressed his gratitude for the opportunity to lead Telus, stating, “It has been a tremendous privilege to be a member of the Telus team. This team shows up every day to serve our customers, support our communities and build a company that Canadians can trust.” His words reflect a deep appreciation for the collaborative spirit that has defined Telus’s corporate culture.
As part of the transition plan, Entwistle will remain with the company as an advisor to Dodig until April 2027, ensuring a smooth handover of responsibilities. John Manley, chair of the board of directors, conveyed the board’s gratitude, recognising Entwistle’s “transformational leadership” throughout his 26-year career with the company.
Dodig’s Vision for the Future
Victor Dodig, who helmed CIBC from 2014 to 2025, expressed enthusiasm for his new role, stating, “I am excited to build on Darren’s legacy and by the opportunity to lead Telus in its exciting next chapter.” As he prepares to take the reins, Dodig’s extensive experience in the financial sector may offer fresh perspectives as Telus continues to innovate and expand in the ever-evolving digital landscape.
The appointment of Dodig signals a new era for Telus, one that aims to capitalise on the strong foundation laid by Entwistle while navigating the challenges and opportunities that lie ahead in a rapidly changing industry.
Why it Matters
The leadership transition at Telus is a pivotal moment, not only for the company but also for the telecommunications sector in Canada. As Entwistle steps down, the future of Telus under Dodig will be closely watched by investors and consumers alike. The focus will be on how well Dodig can maintain the momentum built over the years while steering the company towards new avenues of growth, particularly in digital services and international markets. This change is emblematic of broader trends within the telecom industry, where innovation and adaptability are crucial for sustained success.